PartForge

PartForge Support

Thank you for using PartForge.

This page provides support information, troubleshooting guidance, and answers to common questions.

Contact

For PartForge support, bug reports, or questions:

Developer: John Keplinger

Support Email: 69834164+BeardedNerd3D@users.noreply.github.com.

When reporting a problem, please include:

PartForge version
iOS or iPadOS version
Device model
A short description of what happened
Steps that reproduce the issue, if known
Screenshots when appropriate

Please do not include sensitive personal information in support requests.

Frequently Asked Questions

Do I need to create a PartForge account?

No.

PartForge does not use a separate developer-operated account system.

Does PartForge require a subscription?

No.

PartForge is a one-time App Store purchase.

There are no subscriptions or additional feature unlock purchases.

Where is my data stored?

PartForge maintains application data on your device.

When iCloud synchronization is available, data may also synchronize using Apple’s iCloud and CloudKit services.

PartForge does not operate a separate developer-controlled server that receives your workshop inventory.

Does PartForge collect analytics?

No third-party analytics or advertising SDKs are included in PartForge.

Why does PartForge request camera access?

Camera access is used for:

Taking photos of parts
Taking photos of projects
Scanning PartForge QR codes

PartForge does not use the camera for advertising, tracking, or analytics.

Why can I select photos without granting full Photo Library access?

PartForge uses Apple’s system photo-selection interface.

This allows you to explicitly choose the photos you want to provide to PartForge without granting unrestricted access to your entire photo library.

How do I add more quantity to a part I already own?

Start from the Add Part workflow.

If PartForge detects that the part already exists, the duplicate-detection workflow allows the new quantity to be added to the existing part rather than creating another inventory record.

For normal corrections or direct inventory changes, use the inventory adjustment workflow.

What is the difference between Backup and Export?

Backup is designed for restoring PartForge application data.

CSV Export is designed for:

Spreadsheet analysis
Reporting
External inventory review
Project planning

CSV files should not be used as a replacement for a PartForge backup.

Why isn’t iCloud synchronization immediate?

iCloud and CloudKit synchronization is managed by Apple’s operating system and cloud services.

Synchronization timing can depend on:

Internet connectivity
iCloud availability
Device state
Background execution
Apple’s CloudKit services

If data does not appear immediately on another device, allow additional time and verify both devices are connected to the internet and signed into the appropriate iCloud account.

QR scanning isn’t working

Verify:

Camera access is enabled for PartForge in iOS Settings.
The QR code was generated by PartForge.
The QR code is visible and well lit.
The entire QR code is inside the scanner view.
The corresponding PartForge record still exists.

Can PartForge scan any QR code?

PartForge’s inventory routing system is designed for QR codes generated by PartForge.

Unrecognized QR codes will not be treated as valid PartForge inventory records.

How do I completely remove my PartForge data?

PartForge includes data-management controls that allow application data to be reset.

Because iCloud synchronization may be active, changes can synchronize through Apple’s CloudKit service.

Create a backup first if you may want the data later.

Privacy

See the complete PartForge Privacy Policy.

App Store Support

PartForge is distributed through Apple’s App Store.

Billing, purchase history, installation authorization, and App Store account issues are handled by Apple through the customer’s Apple account.

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